WE INNOVATE AT EVERY STEP TO
GROW YOUR BUSINESS

THE #1 FLOOD SOLUTION IN THE US

SUPERCHARGED FLOOD TECHNOLOGY

AGENT SERVICES

ON DEMAND AGENT EDUCATION

DATA DRIVEN

RISK NAVIGATION

SUPERIOR CLAIMS MANAGEMENT

GROWTH INNOVATION

PROVEN EXPERIENCE

SERVING THE LARGEST CARRIERS

NO ONE KNOWS FLOOD LIKE TAURUS FLOOD

TECHNOLOGY

END-TO-END INSURANCE PLATFORM

We offer a comprehensive technology platform for flood insurance that simplifies the entire process, from quoting and applications to claims and renewals. With Odyssey, improved customer service and business growth are just a click away.

SIMPLICITY


Simple Policy and Claims Management. Our flood platform is web-based and mobile enabled to give agents and clients access from anywhere.

Simple Agent Dashboard. Navigating among clients and workflows has never been easier.

Simple Instructions. Our intuitive interface is clean and streamlined. Its tutorials mean you always have the support you need.

SPEED


Instant quoting. The Taurus platform returns multiple quotes in seconds.

Instant reporting. Get the data you need in real time.

Instant search. Simplified search functionality allows you to immediately find client records or policy information.

SMARTS

Smart quotes. Quotes are pre-filled with info obtained from public sources based on the property address and adapt as you type, showing only what you need to see. The result: less data entry, fewer errors, and zero confusion.

Smart coverage. Create customized coverage for your clients - coverage defaults based on public data or data entered, customizable with just a few clicks of your mouse.

Smart workflows. Tech-guided workflows prioritize your accounts and queue up the tasks you can tackle first for the biggest impact.

CLAIMS SOLUTIONS

UNRIVALED RISK SUPPORT

Our all-inclusive claims solution takes the entire claims process off your plate. This is particularly important for agents who sell flood, as there’s a good chance that when your clients are affected by a loss event, you’re affected, too.

PROCESSES

  1. End-to-end management.
  2. A single point of contact.
  3. Outstanding support.

CATASTROPHE RESPONSE PLAN

  1. 3 to 4 company-wide CAT “dry-runs” per year.
  2. Scalable contingency plans.
  3. Guaranteed resources
  4. Detailed weather tracking.

EXPERTISE

  1. Most claims experts are state-licensed insurance adjusters.
  2. All internal claims experts are licensed in our adjustment software.
  3. Our relationship with FEMA is unparalleled

RESULTS

  1. Cut the average claims cycle by 20%
  2. Handled 120k+ claims and $6 billion + in payments.

SERVICE SOLUTIONS

INNOVATIVE & ADAPTABLE CONNECTIONS

Our flood insurance specialists offer unparalleled expertise, state-of-the-art
technology, and unwavering commitment to support your business needs. Trust Taurus to be your partner in protecting what matters most, and let us go above and beyond to provide the support and guidance you need in this new era of flood.

POLICY MANAGEMENT

Taurus Flood Services offers Customizable Online Portals where clients and their policyholders can manage their flood insurance policies, including paying premiums, updating contact information,

24/7/365 LIVE SUPPORT AVAILABLE

Taurus Flood provides effective live customer support to clients and their policyholders who have questions or need additional assistance about their flood insurance policies.

COMPLIANCE ASSISTANCE

Taurus Flood helps clients ensure that their flood insurance policies comply with federal regulations and guidelines. This includes protecting our clients and their policyholders by maintaining their compliance with the Taurus Flood Insurance Program (NFIP),

EDUCATION AND TRAINING

Taurus Flood offers educational resources and training to help our clients better understand the complexities of the Taurus Flood Insurance Program and how to effortlessly administer their business on our portal. This includes live and on demand webinars, workshops, and other training sessions. Learn more about our Agent Engagement initiatives.

QUALITY ASSURANCE FOCUS

Taurus Flood creates customizable quality programs for each of our clients that fits their unique needs and brand identity. This often includes:
Call Monitoring.
Chat Monitoring.
Transaction Auditing.
External Audit Management (Biennial, SOC, PCI, etc.)
Continuous Improvement Program Management.
Customized Underwriting and Service Guidance.

PRINTING & MAILING

Taurus Flood leverages electronic distribution for our clients and their policyholders to get their policy and claims related documentation in real time as well

AGENT ENGAGEMENT

TRAINING FOR A NEW ERA OF FLOOD

If your agents aren't selling flood, they should be. We're here to teach them how. Our digital-first approach to training meets agents where they are – and on their time – with a range of tools to help them stand out from the competition.

DIGITAL TRAINING

DIGITAL TRAINING

  1. Self-paced Learning
  2. Laser-Focused Video Library
  3. Live Webinars

SALES & MARKETING TOOLS

SALES & MARKETING TOOLS

  1. Customizable Templates
  2. Social Media
  3. Infographic Library

CUSTOMIZED AGENT SUPPORT

CUSTOMIZED AGENT SUPPORT

  1. Contact Center Assistance
  2. Agency Services Team
  3. Online Chat
Email Submission Form

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